Dorfner-Firmengruppe

Uncompromising quality commitment goes hand in hand with environmental and social responsibility

Systematic quality assurance: the key to success

We monitor and document every phase of the production process, from extraction to the final product. We decided to take the external certification route very early on. We obtained EN ISO 9001 certification back in 1994, and we were one of the first companies to do so. This decision was based on the recognition that all-encompassing customer satisfaction needs a verifiable basis.  Today we are even qualified to issue DIN EN 10204 certificates.

Respect for natural resources

One of the fundamental precepts of our corporate policy is the imperative that our decisions must be taken with full awareness of the fact that we are dealing with a finite natural resource. At every step along the way, we implement a holistic plan in an ecologically efficient manner. Our aim is to achieve as near to 100% utilization of the minerals as possible, curtail emissions during the refining process and restore deposit sites to their natural state.

We never let up in the ongoing improvement process

Quite apart from our extensive list of certifications, we have to use customer and market needs and expectations as the yardstick to measure the effectiveness of whatever we do.  We have to do this relentlessly day after day. No there is no other way to continuously improve our products, processes and services. In doing all of this, we have to protect the environment, deliver benefit to the customer and secure our own future.